This Privacy Policy applies to the Radio Theater AI website, applications, APIs, and related services (collectively, the “Service”). By using the Service, you acknowledge that your information will be handled as described below.
Information We Collect
We may collect the following categories of information:
- Account data: email address, hashed password, account status, and related profile or access information.
- User-generated content: prompts, uploaded images, generated videos, job metadata, captions, and related content you submit or create through the Service.
- Usage data: IP address, browser type, device information, log files, timestamps, referring pages, actions taken in the Service, and similar interaction data.
- Payment data: payment and billing details are processed by Stripe; we do not intend to store complete payment card numbers directly on our servers.
How We Use Information
- Provide, operate, secure, and maintain the Service.
- Process video generation requests and deliver AI-generated outputs.
- Improve performance, reliability, safety, moderation, and product features.
- Send service messages, transactional notices, account notices, and marketing emails where permitted by law.
- Prevent abuse, investigate misuse, enforce our Terms of Use, and protect users, the Service, and our legal rights.
Third-Party Services
We use third-party service providers to operate the Service, including but not limited to x.ai and other AI providers, Google Analytics, and Stripe. We may share information with these providers as necessary to provide the Service, process payments, analyze traffic, monitor abuse, or support related operations.
AI Processing Disclosure
When you submit prompts, images, or other content for generation, that content is transmitted to third-party AI systems for processing. We do not control how those systems process, retain, train on, review, or secure data beyond the limitations described in their own policies and contractual terms. You assume the risk associated with submitting content to AI systems and with using, publishing, or relying on AI-generated outputs.
Cookies and Tracking
We use session cookies and similar technologies to keep you logged in, maintain security, and remember site settings. We also use analytics cookies and tags, including Google Analytics, to understand usage and improve the Service. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
Data Retention
We retain data for as long as reasonably necessary to operate the Service, provide support, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. Generated videos and related assets may be subject to storage limits, soft deletion, archival controls, or removal based on account status, system constraints, or moderation decisions.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
User Rights
Subject to applicable law, you may request access to, update, correct, or delete certain account information, and you may opt out of marketing emails by using the unsubscribe link or contacting us. We may retain information when required for legal, security, fraud prevention, or legitimate operational purposes.
Children’s Privacy
The Service is intended for users 13 years of age and older and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we may delete it.
Email Communications
We may send service emails necessary to operate the Service, including account confirmations, security alerts, billing notices, moderation notices, and policy updates. We may also send marketing emails where permitted. Marketing emails are optional and can be unsubscribed from at any time.
Legal Compliance
We may access, preserve, use, and disclose information if we believe doing so is required or appropriate to comply with law, legal process, government requests, enforce our agreements, detect or prevent fraud, security issues, or abuse, or protect the rights, property, and safety of Radio Theater LLC, our users, or others.
Limitation of Liability
To the maximum extent permitted by law, Radio Theater LLC is not responsible for the acts or omissions of third parties, including AI providers, analytics providers, payment processors, hosting providers, or email delivery services. We are not liable for unauthorized access, loss, misuse, or disclosure of information caused by third parties or events outside our reasonable control.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may post the updated policy on this page and revise the “Last updated” date. Your continued use of the Service after an update means you accept the revised policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at support@radiotheaterai.com.